John Brown

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  • Handling chargebacks

    A chargeback happens when a donor contacts their card provider and disputes the payment associated with their donation. Their bank or card issuer then removes the funds from your GoFundMe account ...

  • Adding and editing words of support

    When making a donation, you can add words of support for the GoFundMe organizer after finalizing the payment details. You can also follow the steps below to add new words of support or edit existin...

  • Keep your donors updated

    The update feature allows you to keep current and potential donors involved in your fundraising journey. Current donors are connected to your success and want to hear from you. Potential donors se...

  • Contacting support

    Our team is here for you, and we'll make sure your questions are addressed as quickly as possible. We look forward to helping you resolve any issues through our Help Center, email, or live chat. W...

  • Tax information for donors

    Is My Donation Tax-Deductible? Donations made to a personal GoFundMe fundraiser, rather than a charity fundraiser, are generally considered to be personal gifts and aren’t guaranteed to be tax-dedu...

  • Video fundraising tips

    Using video in your fundraiser helps tell your story in a more personal way and builds an authentic connection with your donors. We have a few tips to help you create a meaningful fundraising video...

  • Choosing a fundraiser type

    If you are creating a fundraiser in the United States, the United Kingdom, Ireland, Australia, or Canada, GoFundMe has two different fundraiser types to choose from: personal or charity. For a per...

  • Donating safely

    Our donors' safety is our top priority, so we take multiple precautions to ensure donations are always secure.  If you have questions about a fundraiser, you should first try to contact the GoFund...

  • Sharing your fundraiser on Facebook

    Facebook is a great place to share your fundraiser because it tends to reach a broad group, it allows for long text descriptions, and you can include a clickable link. It’s important to include a c...

  • Team fundraising

    Two (or three, or four) heads are better than one! Team Fundraising isn’t just for sports teams or clubs; any GoFundMe organizer can feel empowered to call on their friends and family to help rai...