John Brown

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  • How to add your charity to the GoFundMe database

    The GoFundMe charity database includes all charities in the PayPal Giving Fund database. Please use the links below to search your charity’s name or tax ID to see if it's already listed in our data...

  • Confirming your connection to your charity

    In order to give you administrative access to the charity's account you've selected, we must confirm you work for or are closely affiliated with the charity, and that your role with the charity all...

  • Receiving charity fundraiser payouts

    All funds raised on a charity fundraiser will be processed through our payment partner, PayPal Giving Fund, who will deliver the funds directly to the charity. The fundraiser organizer will not set...

  • Accessing your charity's data

    In order to access a charity's donor data, we'll first need to verify you work for the charity. Please follow the steps below to claim your charity's account: Click this link to sign up with GoF...

  • Donations are paused on my charity fundraiser

    Incoming donations on your fundraiser may be paused if the charity you’ve selected is inactive with our payment partner, PayPal Giving Fund. If you're a charity, this may have happened for a varie...

  • Contact PayPal Giving Fund

    If you work directly for a charity and need to contact PayPal Giving Fund for any reason, you can contact them using the information below. Be sure to specify your request is for PayPal Giving Fund...

  • Enroll with PayPal Giving Fund

    Having trouble with enrollment? Contact PayPal Giving Fund directly. Please select the country your charity is located in to view the PayPal Giving Fund enrollment steps.  United States (Excluding...

  • How to transfer funds to a business or organization account

    This article is for those who intend to transfer the funds directly to a business/organization bank account. If you intend to transfer the funds to a personal bank account, please check out this ar...

  • Changing your phone number

    If the phone number connected to your GoFundMe account changes, or you no longer have access to it, please fill out this form so that our team can reset your phone number.

  • How to make a donation

    Thanks for choosing to support a GoFundMe fundraiser. You’re making a big difference for someone in need. Below, we’ve outlined some helpful details and tips to make the donation process as simple ...